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FAQ

AUSTRALIA'S WEATHER EXPERT
  • HOW DO I SUBSCRIBE TO A PLAN?
    At the home screen, click, subscribe to a plan. This will then take you to the plans and pricing page where you can choose either a weekly, monthly or yearly option. Choosing a yearly option is more upfront but is cheaper in the long run. You also lock your rates in for the life of your subscription pending any broad price rise (which there have been none to date).
  • HOW DO I CHANGE MY PAYMENT DETAILS?
    This is important for those who have cards that have expired or cancelled due to a range of reasons. Go to the drop-down arrow in the top right-hand corner of the screen and click it. Then you will see a new menu open. Click on wallet and then you can see your payment method there and your ability to change your payment details.
  • HOW DO I CANCEL MY PLAN?
    Go to the drop-down menu which you can find at the top right-hand corner of the page. Click my subscriptions and you can see your plan. Then click cancel. There are no hidden fees for cancelling your plan at any time.
  • ARE THERE ANY HIDDEN FEES?
    No. I am a small business supporting small business, medium business and larger businesses.
  • ARE YOU BACKED BY ANY MAJOR ORGINSIATION OR BUSINESS OR GOVERNMENT?
    No.I am not. I am 100% funded by my subscription and client base that chooses Weather Matters as a first stop for weather analysis. I am not biased in any way; weather is not political and does not care about anything. My forecast style, products reflect this. I analyse and forecast the weather as it is.
  • WHAT IS IN THE PREMIUM PLAN AND WHY SHOULD I GET IT?
    If you are needing more access to me, that is frequent forecasts, chat function, more personalised weather on a regular basis, this cuts down the cost markedly. It is a larger jump in the subscription fee, so it is not going to be for everyone. But if you need more from me and more tailored forecasting regularly, this will be a more cost-effective way of accessing my weather information.
  • DO YOU HAVE A SOCIAL MEDIA PRESENCE?
    For subscribers with an active plan, I do have a private social media page on Facebook, which will assist in being able to watch the daily weather videos and content from me. These daily weather videos will also be coming to YouTube in 2025 again, for subscribers with a plan. Look out for that. It assists in being able to watch the content on a platform that hosts the videos in a way that downloads them faster.
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